Privacy Policy Of Shuddhvik Organics
Last Updated: 25/11/2025
At Shuddhvik by Novanine Solutions we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and disclose your information when you access our website www.shuddhvik.com
(“Platform”). By using our Platform, you agree to the practices described in this Policy.
1. Information We Collect
A. Personal Information
We may collect the following information when you register, browse, or make a purchase:
Name
Email address
Phone number
Delivery and billing address
Payment-related information (processed securely by third-party gateways)
Order history and customer preferences
B. Automatically Collected Data
When you visit the Platform, we may automatically collect:
IP address
Browser type and device information
Pages viewed and browsing behavior
Cookies and similar tracking identifiers
This helps us improve site functionality and enhance your shopping experience.
2. How We Use Your Information
We use the collected information to:
Process and deliver orders
Provide customer support and respond to inquiries
Personalize content, recommendations, and shopping experience
Improve website performance, analytics, and product offerings
Send updates, offers, and communications (you may opt out anytime)
Prevent fraud, ensure security, and comply with legal requirements
We do not sell or rent your personal information.
3. Cookies & Tracking Technologies
We use cookies and analytics tools to:
Enable essential website functions
Remember your preferences
Analyze traffic and usage patterns
Improve website performance
You may disable cookies through your browser settings, but some features may not function properly.
4. Sharing of Information
We may share your information only with:
A. Trusted Service Providers
Including payment gateways, delivery partners, customer support tools, email/SMS service providers, and analytics platforms.
These partners follow strict confidentiality and security obligations.
B. Legal or Compliance Requirements
We may disclose information if required by:
Law, regulation, or government authority
Court orders or legal processes
Security or fraud-prevention investigations
C. Business Transfers
In case of a merger, acquisition, or restructuring, your information may be transferred to the new entity while maintaining data protection commitments.
5. Data Security
We implement reasonable security safeguards such as:
SSL encryption
Secure payment processing
Restricted access controls
Regular security assessments
Despite best efforts, no electronic transmission is fully secure. We encourage you to exercise caution when sharing information online.
6. Data Retention
We retain personal information only for as long as necessary to:
Fulfill your orders
Provide services
Meet legal and financial record-keeping requirements
Resolve disputes
You may request deletion of your information, subject to legal and operational constraints.
7. Your Rights
Depending on applicable laws, you may:
Access your personal data
Request corrections or updates
Withdraw consent for marketing communications
Request deletion of your information (where permissible)
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices, content, or policies.
We recommend reviewing their privacy policies before sharing information with them.
9. Updates to this Policy
We may update this Privacy Policy from time to time.
The revised version will be posted on the Platform with the updated date.
Continued use of the Platform constitutes acceptance of the revised Policy.
10. Contact & Grievance Redressal
For questions, requests, or concerns about this Policy:
Email: info@shuddhvik.com
Grievance Officer:
Phone: +91-9136695861
Address: Ganesh Krupa CHS, Sanpada Sector – 10 , Opposite Ryan Internation School, Sanpada, Navi Mumbai – 400703